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Rates & Charges

Why do different couriers quote different prices for the same shipment?

Each courier partner prices its own network, fuel surcharges, and destination-country handling differently -- comparing multiple quotes is the only way to find the best rate for your specific route.

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What is chargeable weight?

The higher of actual weight and volumetric weight (length x width x height divided by a volumetric divisor, commonly 5000) -- couriers always bill whichever is greater.

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Are customs duties included in the quoted price?

Not usually -- most quotes cover freight only; duty and taxes are assessed separately by the destination country's customs authority and may be billed to the recipient or collected at booking depending on the courier's terms.

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Why did my final price differ from the initial quote?

A mismatch between declared weight/dimensions and the courier's own measurement at pickup is the most common reason -- always weigh and measure your package accurately before booking.

Do rates change frequently?

Yes -- fuel surcharges and peak-season surcharges can change rates with little notice; always check a fresh quote close to your actual ship date.

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Ready to ship internationally?

Check available shipping options and estimated rates.